You may request deletion of your LumiCup account and associated data.
1. Delete in the App
If an account deletion option is available in Settings or Profile, follow that option to complete deletion.
2. Request by Email
If you cannot delete the account in the app or cannot sign in, email jejuleadsoft@gmail.com from the address used to register. Include the app name, registered email, nickname if used, and a clear deletion request.
3. Data Deleted
- Authentication account and sign-in identifiers
- Profile, settings, saved preferences, and account-linked service records
- Push tokens and other account-linked data stored on Company servers
4. Data That May Be Retained
Information required for dispute handling, fraud prevention, transaction records, or legal compliance may be retained separately for the required period and then deleted.
5. Processing Time
After identity verification and review, we delete eligible account data without undue delay.
6. Contact
JejuLeadSoft Co., Ltd.
Email: jejuleadsoft@gmail.com